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FREQUENTLY ASKED QUESTIONS

chronos FAQs

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WHAT FORMAT DO YOU NEED OUR DESIGNS TO BE IN?

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As we proceed with the production of your apparels, we kindly request that the designs be provided to us in PSD format (Adobe Photoshop) or AI format (Adobe Illustrator).


By having the designs in these formats, it allows us to make any necessary changes seamlessly, such as logo alterations or adjustments, ensuring a smoother process for you. This also enables us to maintain the integrity of your brand identity while making modifications efficiently.


We understand the importance of minimizing hassle on your end, and having the designs in PSD or AI format will greatly facilitate this process.


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CAN YOU DESIGN OUR JERSEY FOR US?

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Yes, we can definitely create the designs for your apparel.


Just a heads up: there's a PHP 500 design fee, but don't worry, it's deductible from your final bill. We want to make sure you get exactly what you're looking for, so we offer up to 3 revisions to tweak and perfect your designs. If you need more than that, no problem! Just keep in mind, additional revisions may come with a bit of extra sparkle in terms of cost.


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HOW LONG IS YOUR PRODUCTION TIME?

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Our standard production timeline typically spans from 10 to 15 working days upon approval of the design, a process that typically requires 1 to 2 days.


In the event of a rush order, we kindly request that you inform us promptly. This will enable the production team to coordinate effectively and accommodate your urgent requirements.


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what’s the minimum order?

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Our minimum order requirement is 10 pieces, with pricing subject to variation based on the quantity and type of jersey selected.


Should you require fewer than the minimum quantity, you have the option to place orders through our Shopee account, where a variety of designs are available for your perusal. Feel free to explore our collection and make your purchase via the following link: https://shopee.ph/chronosathletics



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what’s your mode of delivery?

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OHere's the available options for you to get your ordered items:


1. Pick up at Chronos Athletics office

2. Metro Manila (Lalamove) - 1 day delivery

3. Provincial (JRS) - 3-5 days

4. International (DHL) - 5-7 days




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payments?

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We accept payments via:


  1. Cash
  2. Cheque
  3. Electronic bank (GCash & Maya)
  4. Bank to bank (UB, BPI & BDO).

chronos FAQs

have other questions?

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For any further questions or inquiries, feel free to reach out to us through our social media pages or via email at info.chronosathleticsph@gmail.com. We're here to assist you!

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chronos

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